When Outsourcing Your Training Delivery is a Winning Strategy
Training industry professionals will be the first to tell you that they have to be good jugglers.
Indeed, being able to keep and track multiple "balls in the air" is key to managing an effective training program.That is why most training managers and learning leaders report that the activities related to planning and scheduling training events places undo strain on their staff’s time, resources and budget.
Therefore it is not surprising that companies frequently cite the value of a single-source solution as the main reason why they choose an outsourcing option for training delivery services. Decreasing the cost of training is almost always among the top priorities.
Xerox Learning Services has released compelling research based on interviews with top learning executives at major corporations to better understand their major “pain points” related to training delivery:
- Efficiency—Inefficient use of instructors and classroom space for instructor-led training wastes money, with executives reporting that this budget strain is among the leading causes of “runaway training costs” that become difficult to justify to upper management.
- Scalability—Most business do not have the resources to meet fluctuating demands for training services, since they rely on fixed- cost resources. The result: When demands change (up or down), they are stuck with costs that are either too high, or they can’t adequately meet demands – both issues posing a tangible business training challenge.
- Global Reach—Unique challenges to global rollouts include instructor sourcing, quality assurance, classroom and materials logistics, localization and cultural competence.
- Operations—Executives report it is difficult to accurately forecast demand, budgeting and other operational tasks, relative to internal and external client demands.
- Technology—Due to limited travel budgets, many businesses are focused on increasing their virtual, instructor-led classroom events, as well as e-learning and other technology-enabled learning modalities supported by qualified experts.
- Strategic Alignment—Training delivery may not be aligned to a company’s overall business goals because they haven’t constructed an enterprise learning strategy that identifies the solutions to achieve objectives.
While these and various other C-suite concerns reveal the challenges that can be met by a managed services approach by choosing a training partner, there are also more hands-on, practical logistical details that are typically managed by an outsourcing company.
The key for your organization is to examine all your options with research and even request a consultation from a training services provider to help you make the right decision.
To learn more expert advice on how managed services training delivery can improve your corporate training program, download our white paper on "Transforming Corporate Training Execution" now.