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Value of Using Managed Services for Training


Training organizations continue to face pressure to contribute to overall business goals while doing more with less. Many are turning to managed services or training outsourcing as a valuable option to increase the return on training investment and speed time to knowledge. Managed training services allow a training organization to outsource part of their training (often logistical or non-core competencies) by entering into a strategic partnership with an expert who is equipped and skilled to manage the learning experience.

CLO Magazine estimates that around 58% of training organization outsource at least some of their training functions and that of these, 89% are happy with the result.

In this post, we look at some of the advantages of managed training services.

Increased Training Efficiency

When an organization manages all of its training internally, they spend a significant amount of time on administration and logistics management. By utilizing managed services, a training organization can reduce time spent on these secondary demands and focus on ensuring that training initiatives are aligned to overall business goals.

Outsourcing also allows training programs to be more nimble. The amount of training that an organization can provide doesn’t have to be limited by the availability of internal resources. In fact, according to a study by CLO, 70% of organizations outsource part of their training in order to deliver more learning than internal resources can provide. Rather than having to work through and sometimes wait on internal resources, a training organization can implement training when it is needed—leading to faster time to knowledge or time to market.

Focus on Core Training Competencies 

Closely related to efficiency, the ability to focus on core skills is a significant benefit of a managed services model. Training staff has spent years developing specialized training knowledge and abilities. Managed training services allows training professionals to focus on these core skills—leading to better-designed training programs and improved results.

Access to Specialized Training Knowledge and Services

Using managed services for training allows an organization to access a wider variety of specialized knowledge and services than they may otherwise have with only their own team. Outsourcing offers opportunities to benefit from advanced training technology, unique expertise, and specialized services that may be cost-prohibitive to provide in-house. For example, an organization can use managed services to provide access to a niche subject matter expert, advanced training delivery technology or specialized event planners—as needed rather than as a long-term investment.


READ: Seven Reasons to Move Your Training Offsite


Benefit from Outside Training Industry Relationships

Managed service providers have significant marketplace knowledge and vendor relationships. They have already vetted and in some cases may have negotiated special services or pricing with a variety of training industry vendors. Rather than having to start from scratch researching and negotiating with vendors, training organizations can take advantage of the knowledge and purchasing power of the managed service provider.

Easily Scale Training

Managed training services make it possible for organizations to easily scale up or down as needed. There is no long-term investment—allowing training organizations to provide training when and where they need it.

Increased Training Reach

Working with a managed services partner can vastly increase the reach of a training organization. Choosing a partner with global reach can make it easier to expand training. Rather than being dependent on internal space and resources, or needing to spend significant time and money on travel, a training organization can leverage their training partner to easily bring their training to learners anywhere in the world.

Cost Savings - "More Learning with Less"

The flexible, scalable quality of managed services, as well as the lack of long-term investment and increased training efficiencies, can ultimately lead to considerable cost savings. This allows a training organization to effectively “do more with less”—meeting their business objectives while maintaining their budget.

Ultimately, organizations that leverage managed training services are more satisfied with their departmental performance, enjoy improved departmental efficiencies and an overall reduction in total learning deployment costs. Does your company use managed services to outsource your training?

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